Data Protection Policy/Privacy Policy
Date Out Pte Ltd and its related corporations ("Date Out", "the Companies",
"we" or "us") believe strongly in protecting the privacy of your information. We
also
believe it is important to inform you about how we will use your personal data, and to give you
choices
about
how those data will be used. Please take a moment to read this Data Protection Policy carefully
so
that
you
know
and understand the purposes for which we collect, use and disclose your Personal Data.
In this Data Protection Policy, "Personal Data" refers to any data, whether true or not,
about
an
individual who can be identified (a) from that data; or (b) from that data and other information to
which we
have or are likely to have access, including data in our records as may be updated from time to
time.
This Data Protection Policy supplements but does not supersede nor replace any other consents you may
have
previously provided to Date Out in respect of your Personal Data, and your
consents herein are additional to any rights which any of the Companies may have at law to collect,
use
or
disclose your Personal Data.
Date Out may from time to time update this Data Protection Policy to ensure that
this
Data
Protection Policy is consistent with our future developments, industry trends and/or any changes in
legal or
regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing
terms of
this
Data Protection Policy as updated from time to time on our website. We encourage you to periodically
review
this
Data Protection Policy to be informed on how Date Out is handling and
protecting
your Personal Data.
Personal Data
By interacting with us, submitting information to us, or signing up for any products or services
offered by
us,
you agree and consent to Date Out collecting, using, disclosing and
sharing
amongst the Companies your Personal Data, and disclosing such Personal Data to the Companies'
authorised service providers and relevant third parties in the manner set forth in this
Data
Protection Policy.
Examples of Personal Data that we may collect and process are:
- Personal particulars, including but not limited to your name, NRIC, passport or other
identification
number, telephone number(s), mailing address, email address, and/or date of birth;
- Personal opinions made known to us from feedback, responses to surveys, or queries;
- Transactional data; and
- Any other information relating to any individuals which you have provided us in any forms you
may
have
submitted to us (including in the form of biometric data), or via other forms of interaction
with
you.
Collection of Personal Data
Generally, we collect Personal Data in the following ways:
- when you submit any form, including but not limited to application, declaration, proposal or
referral
forms;
- when you enter into any agreement or provide other documentation or information in respect of
your
interactions and transactions with us, or when you use our services;
- when you interact with our staff, including customer service officers, relationship managers
and
other
representatives, for example, via telephone calls (which may be recorded), letters, fax,
face-to-face
meetings and email;
- when your images are captured by us via CCTV cameras while you are within our premises, or via
photographs or videos taken by us or our representatives when you attend events hosted by
us;
- when you use our services provided through online and other technology platforms, such as
websites
and
apps, including when you establish any online accounts with us;
- when you request that we contact you, be included in an email or other mailing list; or when
you
respond to our request for additional Personal Data, our promotions and other
initiatives;
- when you are contacted by, and respond to, our marketing representatives and agents and other
service
providers;
- when you submit an employment application or when you provide documents or information
including
your
resume and/or curriculum vitae in connection with any appointment as an officer, director,
representative or any other position;
- when you use our electronic services, or interact with us via our websites or use services on
our
websites;
- when we seek information about you and receive your Personal Data in connection with your
relationship
with us, including for products, insurance policies or job applications, for example, from
business
partners, public agencies, your ex-employer and the relevant authorities; and/or
- when you submit your Personal Data to us for any other reason.
- When you browse our website, you generally do so anonymously but please see section 5 below on
cookies. We
do not, at our website, automatically collect Personal Data, including your email address unless
you
provide
such information or log in with your account credentials.
- If you provide us with any Personal Data relating to a third party (e.g. information on your
customers,
spouse, children, parents, and/or employees), by submitting such information to us, you
represent to
us
that
you have obtained the consent of such third party to you providing us with their Personal Data
for
the
respective purposes.
- You should ensure that all Personal Data submitted to us is complete, accurate, true and
correct.
Failure
on your part to do so may result in our inability to provide you with products and services you
have
requested.
Purposes for the Collection, Use and Disclosure of Your Personal Data
Generally, Date Out collects, uses and discloses your Personal Data
for
the
following purposes:
- responding to, processing and handling your complaints, queries, requests, feedback and
suggestions;
- verifying your identity;
- managing the administrative and business operations of the Companies and complying with
internal
policies and procedures;
- facilitating business asset transactions (which may extend to any mergers, acquisitions or
asset
sales) involving any of the Companies;
- matching any Personal Data held which relates to you for any of the purposes listed
herein;
- requesting feedback or participation in surveys, as well as conducting market research and/or
analysis
for statistical, profiling or other purposes for us to design our products, understand customer
behaviour, preferences and market trends, and to review, develop and improve the quality of our
products
and services;
- preventing, detecting and investigating crime, including fraud and money-laundering or
terrorist
financing, and analysing and managing commercial risks;
- managing the safety and security of our premises and services (including but not limited to
carrying
out CCTV surveillance and conducting security clearances);
- project management;
- providing media announcements and responses;
- organising promotional events;
- in connection with any claims, actions or proceedings (including but not limited to drafting
and
reviewing documents, transaction documentation, obtaining legal advice, and facilitating dispute
resolution), and/or protecting and enforcing our contractual and legal rights and
obligations;
- managing and preparing reports on incidents and accidents;
- complying with any applicable rules, laws and regulations, codes of practice or guidelines or
to
assist in law enforcement and investigations by relevant authorities; and/or
- any other purpose relating to any of the above.
These purposes may also apply even if you do not maintain any account(s) with us, or have terminated
these
account(s).
- If you have provided your Mobile number(s) and have indicated that you consent to receiving
marketing
or
promotional information via your Mobile telephone number(s), then from time to time,
Date
Out may contact you using such Mobile telephone number(s) (including via voice
calls,
text ,
fax or other means) with information about our products and services (including discounts and
special
offers).
- In relation to particular products or services or in your interactions with us, we may also have
specifically notified you of other purposes for which we collect, use or disclose your Personal
Data. If
so,
we will collect, use and disclose your Personal Data for these additional purposes as well,
unless
we
have
specifically notified you otherwise.
Disclosure of Personal Data
Date Out will take reasonable steps to protect your Personal Data against
unauthorised
disclosure.
Use of Cookies
- When you interact with us on our websites, we automatically receive and record information on
our
server
logs from your browser. We may employ cookies in order for our server to recognise a return
visitor
as a
unique user including, without limitation, monitoring information relating to how a visitor
arrives
at
the
website, what kind of browser a visitor is on, what operating system a visitor is using, a
visitor's
IP
address, and a visitor's click stream information and time stamp (for example, which pages they
have
viewed,
the time the pages were accessed and the time spent per web page).
- Cookies are small text files stored in your computing or other electronic devices which allow us
to
remember you or other data about you. The cookies placed by our server are readable only by us,
and
cookies
cannot access, read or modify any other data on an electronic device. All web-browsers offer the
option
to
refuse any cookie, and if you refuse our cookie then we do not gather any information on that
visitor.
- Should you wish to disable the cookies associated with these technologies, you may do so by
changing
the
setting on your browser. However, you may not be able to enter certain part(s) of our
website.
Data Security
- Date Out will take reasonable efforts to protect Personal Data in our
possession
or
our
control by making reasonable security arrangements to prevent unauthorised access, collection,
use,
disclosure, copying, modification, disposal or similar risks. However, we cannot completely
guarantee
the
security of any Personal Data we may have collected from or about you, or that for example no
harmful
code
will enter our website (for example viruses, bugs, trojan horses, spyware or adware). You should
be
aware of
the risks associated with using websites, and any transmission of information to us is made at
your
own
risk
- If applicable, you undertake to keep your username and password secure and confidential and
shall
not
disclose or permit it to be disclosed to any unauthorised person, and to inform us as soon as
reasonably
practicable if you know or suspect that someone else knows your username and password or believe
the
confidentiality of your username and password has been lost, stolen or compromised in any way or
that
actual
or possible unauthorised transactions have taken place. We are not liable for any damages
resulting
from
any
security breaches, on unauthorised and/or fraudulent use of your username and
password.
Third-Party Sites
- Our website may contain links to other websites operated by third parties. We are not
responsible
for the privacy practices of websites operated by third parties that are linked to our website.
We
encourage you
to learn about the privacy policies of such third party websites. Some of these third party
websites
may be co-branded with our logo or trademark, even though they are not operated or maintained by
us.
Once you have
left our website, you should check the applicable privacy policy of the third party website to
determine
how they will handle any information they collect from you.
Contacting Us - Feedback, Withdrawal of Consent, Access and Correction of your Personal Data
If you:
- have any questions or feedback relating to your Personal Data or our Data Protection
Policy;
- would like to withdraw your consent to any use of your Personal Data as set out in this Data
Protection Policy; or
- would like to obtain access and make corrections to your Personal Data records,
please contact us at Date Out or talk to our staff at any of our
branches.
- Please note that if your Personal Data has been provided to us by a third party, you should
contact
such
party directly to make any queries, feedback, and access and correction requests to
Date
Out on your behalf.
- If you withdraw your consent to any or all use of your Personal Data, depending on the nature of
your
request, Date Out may not be in a position to continue to provide its
products
or services to you, administer any contractual relationship already in place. This may also
result
in
the
termination of any agreements you have with Date Out, and your being
in
breach
of your contractual obligations or undertakings. Date Out's legal
rights
and
remedies in such event are expressly reserved.
Governing Law
This Data Protection Policy and your use of this website shall be governed in all respects by the
laws of
Singapore.